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How to have Opportunity Visibililty Based On Opportunity Territories and not the Sales Account Territories ? (Doc ID 2213248.1)

Last updated on JULY 10, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
Users are having access to Opportunity linked with Accounts through Sales Account Territories

EXPECTED BEHAVIOR
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Users are seeing Opportunities where they are part of its Sales Account Territories

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as User1
2. User1 can see Opportunities where its Sales Account > Territories got assigned to User1


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are seeing the Opportunities that they are assigned by Sales Account assigned Territories.

Cause

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In this Document
Symptoms
Cause
Solution


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