Oracle Fusion Benefits: Cannot End Date Coverage Entry in Enrollment Override for Employee
(Doc ID 2213325.1)
Last updated on JUNE 08, 2022
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and laterOracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
Symptoms
When attempting to end date the coverage entry using an Enrollment Override, an error is produced.
ERROR
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The message is ORA-20001: The effective end date was already set for this record. ORA-06512: at "FUSION.PAY_ELEMENT_ENTRY_API", line 882 ORA-06512: at line 1
STEPS
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The issue can be reproduced at will with the following steps:
1. Attempt to process Enrollment Override to end date coverage
2. Receive error
BUSINESS IMPACT
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This is causing the employees benefits coverage to not be end dated.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |