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Oracle Fusion Benefits: Cannot End Date Coverage Entry in Enrollment Override for Employee (Doc ID 2213325.1)

Last updated on JANUARY 14, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to end date the coverage entry using an Enrollment Override, an error is produced.

ERROR
-----------------------
The message is ORA-20001: The effective end date was already set for this record. ORA-06512: at "FUSION.PAY_ELEMENT_ENTRY_API", line 882 ORA-06512: at line 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to process Enrollment Override to end date coverage
2. Receive error

BUSINESS IMPACT
-----------------------
This is causing the employees benefits coverage to not be end dated.

Cause

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In this Document
Symptoms
Cause
Solution


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