Error: "Cannot start the application. Contact the application vendor for assistance." When Attempting to Install the P6 Professional ClickOnce Application
(Doc ID 2213790.1)
Last updated on MARCH 22, 2022
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 22.214.171.124 and later
Information in this document applies to any platform.
When attempting to install the P6 Professional ClickOnce application from the Cloud portal page Install P6 Professional link, one of the following errors occur:
The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020)
COMPONENT STORE TRANSACTION FAILURE SUMMARY
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))COMPONENT STORE TRANSACTION FAILURE SUMMARY
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