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FA: SCM: OM: Invoicing Fails With: You must enter a value in either the Original System Bill-to Customer Reference column or the Bill-to Customer Account Number column. (Doc ID 2213877.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

When launching the ESS Job - Import AutoInvoice with the parameters

  • Business Unit
  • Transaction Source  (Distributed Order Orchestration)
  • Default Date
  • From Sales Order Number
  • To Sales Order Number

The follow error is encountered -

You must enter a value in either the Original System Bill-to Customer Reference column or the Bill-to Customer Account Number column.

 The Fulfillment Line Status is - Awaiting Billing - and the - Import AutoInvoice - Scheduled (ESS) Process should be run to Invoice the order.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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