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Oracle Fusion Benefits: Unable to Process a Life Event for an Employee (Doc ID 2213941.1)

Last updated on APRIL 06, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version and later
Oracle Fusion Benefits - Version and later
Information in this document applies to any platform.


When attempting to process a Life Event for one employee, an error is being given causing the event to not be processed.

This appears to have occurred following a Reinstatement for the employee.

No potential life events were found for evaluation. (BEN-990374)
If this is an unexpected result, review the person life events to confirm the date and existence of potential life events for this person.

The issue can be reproduced at will with the following steps:
1. Process a reinstatement for the employee.
2. Create a new event for the employee.
3. Process events and receive the error.

Events cannot be processed for this employee.


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