Outlook FC0020 Error "The Message Is Foreign Key Is Not Defined For Type Lead In Container Type"

(Doc ID 2214073.1)

Last updated on DECEMBER 16, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Microsoft Outlook

When attempting to Synchronize Oracle Sales Cloud with Outlook ,
the following error occurs FC0020.

ERROR
-----------------------
"The message is foreign key is not defined for type lead in container type."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sync Outlook
2. Error code: FC0020


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot sync successfully .

Cause

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