Outlook FC0020 Error "The Message Is Foreign Key Is Not Defined For Type Lead In Container Type"

(Doc ID 2214073.1)

Last updated on DECEMBER 16, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

When attempting to Synchronize Oracle Sales Cloud with Outlook ,
the following error occurs FC0020.

"The message is foreign key is not defined for type lead in container type."

The issue can be reproduced at will with the following steps:
1. Sync Outlook
2. Error code: FC0020

The issue has the following business impact:
Due to this issue, users cannot sync successfully .


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms