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Function Expected And 'console' Is Undefined Errors (Doc ID 2214079.1)

Last updated on AUGUST 02, 2018

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

On : N/A version, Rules Engine

A&F/Hollister - Function Expected and 'console' Is Undefined Errors

EE logging errors:
  Function Expected
  'console' is Undefined

on rules executing the following JS:
https://hollisterco.custhelp.com/euf/assets/js/ee/ee_javascript_functions.js
https://abercrombie.custhelp.com/euf/assets/js/ee/ee_javascript_functions.js

ERROR
-----------------------
EE Client Error: <message:1609|Function expected [148/2]> Rule=HCO – Reactive Mobile Sticky Button, ID: 13119491
EE Client Error: <message:1609|Function expected [148/4]> Rule=HCO – Reactive Persistent Chat, ID: 13123771
EE Client Error: <message:1609|Function expected [148/4]> Rule=HCO – Reactive Persistent Chat, ID: 13123771
EE Client Error: <message:1609|'console' is undefined [148/2]> Rule=AF – Reactive Mobile Sticky Button, ID: 13080121
EE Client Error: <message:1609|'console' is undefined [148/3]> Rule=AF – Reactive Persistent Chat, ID: 13092511
EE Client Error: <message:1609|'console' is undefined [148/2]> Rule=AF - Proactive Category Page, ID: 12887221


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. using IE9, go to hollisterco.com
2. go to a Category page or a Product Page

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the rule returns FALSE and the Actions are not performed.

Cause

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In this Document
Symptoms
Cause
Solution


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