Fusion BPM Worklist: Approval Workflow Looping Twice (Doc ID 2214237.1)

Last updated on DECEMBER 29, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
Approval Workflow looping twice

New user - identical roles and AOR as another user - screen captures provided
When submitting workflow, the approval loops twice - screen captures provided
Verified workflow step do not reflect duplicate steps

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manage Employment screen, make update, review approval process flow and it shows duplicate flow.
Manage Employment Approval Stage
Manager
HR Specialist

HR Manager

Payroll Manager

Vice President

And then loop through all of them again.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot show, work correct approval flow will go to upper management twice for approval

Cause

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