Not Able To Create Call Report Via App (It's Possible Via SUI) (Doc ID 2214496.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Call Report App

When attempting to submit a call report,
the following error occurs.

ERROR
-----------------------
Unable to create call report


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit call report
2. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit Call report.

Cause

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