When Attempting To Run The Process "Collections Scoring" An Error Occurs. (Doc ID 2214507.1)

Last updated on APRIL 24, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version and below, Billing - Transactions

When attempting to run the Process "Collections Scoring" an error occurs.

ERROR
-----------------------
java.lang.reflect.InvocationTargetException,
JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=Cannot invoke method getAttribute() on null object,
Object #{pageFlowScope.backing_ScheduleRequest of type ApplicationModule is not found

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator->Scheduled Processes->Schedule New Process->Search->"Collections Scoring"->OK->OK->(Error occurs)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the process Collections Scoring

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms