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Webservice cannot update contact: Attribute PartyId in view object Contact cannot be set (Doc ID 2214534.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

When attempting to update the contact details,
the following error occurs.

JBO-27008: Attribute PartyId in view object Contact cannot be set

The issue can be reproduced at will with the following steps:
1. Use the ContactService, Method: ProcessContact, Operation:Merge (Payload in the attachment) on soap ui
2. Error is received in the response. ProcessContact is unable to locate the PartyID (Contact Row ID)

The issue has the following business impact:
Due to this issue, users cannot update the contact details. Production instance is halted.


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