Webservice cannot update contact: Attribute PartyId in view object Contact cannot be set

(Doc ID 2214534.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.11.1.0 version, Accounts, Contacts, Households

When attempting to update the contact details,
the following error occurs.

ERROR
-----------------------
JBO-27008: Attribute PartyId in view object Contact cannot be set


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use the ContactService, Method: ProcessContact, Operation:Merge (Payload in the attachment) on soap ui
2. Error is received in the response. ProcessContact is unable to locate the PartyID (Contact Row ID)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the contact details. Production instance is halted.

Cause

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