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Error When Running a Report [An unknown error (class com.bm.xchange.db.DBException) has occurred... Fatal database error: Could not execute statement.] (Doc ID 2214609.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run a report with a date filter, the following error occurs.

An unknown error (class com.bm.xchange.db.DBException) has occurred. Please contact your system administrator.
To help us track this error, please note the date and time in your report: [YYYY-MM-DD HH:MM:SS].
Fatal database error: Could not execute statement.

Cause

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