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Error While Updating Lead Record: You cannot lock this record because is already locked by another user. (Doc ID 2215115.1)

Last updated on MAY 17, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

We are getting an error as being shown in the screenshot while trying to update a Lead Record. Please help asap.

You cannot lock this record because is already locked by another user.
 

Solution

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