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Mobile: ERROR WHILE EXPOSING SALES ACCOUNT RELATED OBJECTS (Doc ID 2215540.1)

Last updated on JANUARY 21, 2018

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Mobile Sales App


in Mobile UI - when trying to add "Lead" as a subtab under "Account" - we get an error.

ERROR
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An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 132, Server Domain: CRMDomain, Server Instance: CRMCommonServer_1, Application Name: CrmCommonApp/



STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Accounts > Mobile Pages > Detail pages
2. Expose Leads in Related Objects section
3. Save&Close -> error appears

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add the subpage for Leads under Accounts.

Changes

 

Cause

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