Not Able To Access Formula Field Of Custom Objects In Assignment Rules (Doc ID 2215749.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Product Hub Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

Not able to access formula field of custom objects in assignment rules.

There is a custom object with a formula field that adds values of few number fields. When trying to assign the value of the formula field on item using assignment rule, an error occurs.

ERROR
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<field> is not a valid field in custom object . (EGO-2745543)

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Navigate to Setup and Maintenance > Task: Manage Item Rule Set > Go to Task
3. Create New Rule Set of type assignment.
4. Create rule at Item class level. In target attribute group select attribute group name and in target attribute select attribute name.
4. With the rule set, in return value try to fetch value from custom object.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot implement the item rule set.

Cause

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