Post Grid Shows "Error Publishing" for LinkedIn Post but Published to LinkedIn

(Doc ID 2215800.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.


On : N/A version, Publish

Post grid shows "Error Publishing" for LinkedIn post but was published to LinkedIn

Grid error message does not match post status.


"Error Publishing"

The issue can be reproduced at will with the following steps:
Visit Publish > see post in grid > "Error Publishing" message in grid > visit LinkedIn > post is available:

The issue has the following business impact:
Due to this issue, users cannot rely on grid for publishing success.


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