Reversed receipt failing create accounting after customer change (Doc ID 2215839.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Run Create accounting for Receivables and it fails for one receipt with this error:

The subledger journal entry does not balance in the entered currency.
Cause: The subledger journal entry does not balance in the entered currency
and entered currency balancing is not enabled for the ledger.
Action: Verify the entered amounts on the journal entry lines are correct or
define a valid entered currency balancing account for the ledger.

STEPS
The issue can be reproduced at will with the following steps:

1. Create receipt
2. Change customer
3. Reverse receipt
2. Run create accounting and it fails with above error in create accounting execution report

Cause

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