New User Do Not Show Under Manage Users

(Doc ID 2215871.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Customer created a new user in OIM but when searched for this new user in Manager Users it doesn't show up!

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms