Taleo Process errors with 'SOAPException Message send failed: Read timed out' (Doc ID 2215896.1)

Last updated on DECEMBER 19, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : Fusion Global Human Resources Cloud Service, 11.1.9.2.0 version, Taleo Integration

Taleo Process errors with 'SOAPException Message send failed: Read timed out'

Taleo Process was working fine but start failing with a error and 'SOAPException Message send failed: Read timed out' in the process log

Process ran for few hours and end up with following error.


Unable to invoke endpoint URI
"http://hcm-internal.oracleoutsourcing.com:10619/hcmCoreIntegrationsOutboundWorker/OutboundWorkerService" successfully due to:
javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Message send failed: Read timed out

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in Fusion Human Resources
2. Navigate to Scheduled processes
3. Run Taleo Export Process and system gives above mentioned error


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms