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Outlook Sync Fails with : Application Experienced Technical Difficulty. Default Validation Failed. Fields [PARTY_ID] Are Empty (Doc ID 2216058.1)

Last updated on DECEMBER 13, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Microsoft Outlook

When attempting to do Sync process the following error occurs.

ERROR
-----------------------
Application Experienced Technical Difficulty. Default Validation Failed. Fields [PARTY_ID] Are Empty Error during Outlook Sync with OSC.

Job Roles Assigned:

 

Outlook general log shows:

------------------------------


Oracle Sales Cloud Outlook cannot synchronize with error "Application experienced technical difficulties. Further troubleshooting should be done by technical support."
@@@@code:FC0109
@@@@message:Type ::Defaults validation failed. Fields [PARTY_ID] are empty.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to sync Oracle Sales Cloud with Oracle Sales Cloud for Outlook .

Cause

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In this Document
Symptoms
Cause
 Additional troubleshooting
Solution
References


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