RETRIEVING A USER DETAILS USING PCS REST API VERSION 3.0 TAKES LONGER THAN USING 1.0 (Doc ID 2216173.1)

Last updated on JUNE 01, 2017

Applies to:

Oracle Process Cloud Service - Version 15.2.3 and later
Information in this document applies to any platform.

Symptoms

It is found that retrieveing identity information of a user using the following REST api in 3.0 takes significantly longer than in 1.0 version.
e.g. /bpm/api/1.0/identities/user/{userid} may take around around 1-2 seconds
while /bpm/api/3.0/identities/user/{userid} may take around 8-12 seconds

Ref: https://docs.oracle.com/cloud/latest/process_gs/CPRRA/op-identities-user-%7Buserid%7D-get.html#response

Cause

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