Error when User Removes Destination URL from Saved Post Prior to Publishing (Doc ID 2216773.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Publish

Problem saving your post

User encounters error when attempting to save LinkedIn post in Publish.

ERROR
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Sorry! There was an error when we tried to save your post.

STEPS
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The issue can be reproduced at will with the following steps:
Steps to reproduce: Create post > add content > add URL and choose to include in post and have image grabbed from URL > choose schedule date > schedule > revisit post and copy shortened URL that has been generated > remove the URL from the link field and paste the new shortened URL > attempt to schedule > see error message.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot edit posts for LinkedIn.

Cause

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