Out Of Memory When Exporting a Project to Excel XLSX Format. (Doc ID 2216867.1)

Last updated on JANUARY 25, 2017

Applies to:

Primavera P6 Professional Project Management - Version 16.2.0.0 to 16.2.1.0 [Release 16.2]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 to 16.2.1.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

Out Of Memory when Exporting Activity Relationships to XLSX format.

When exporting Activity Relationships from a large Project, PM.exe will consume all memory resources quickly and throw out Out Of Memory error. Eventually, the export process will be terminated due to Out Of Memory.

ERROR
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Export Failed. Out Of Memory
Please contact your administrator to correct the problem.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a large Project.
2. File, Export, XLSX.
3. Select Activity Relationships.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export Activity Relationships to spreadsheet.

Cause

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