Duplicate Fields In Different Sections In Account/Contact Detail Desktop UI (Doc ID 2217114.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Duplicate fields in Account/Contact Detail Desktop UI
When adding a custom field to the Organization Details in Desktop UI, if you go to Parties and drilldown in an Organization you will see the field duplicated in all the Detail sections

EXPECTED BEHAVIOR
-----------------------
The field should only be displayed in the Organization Details

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Application Composer
2. Application = Common
3. Expand Standar Objects >> Account
4. Drilldown on pages
5. Click the Desktop Pages tab
6. Add a custom field in 'Edit Organization Details Region'
7. Go to Navigator >> Customer Data Management >> Parties
8. Drilldown in an Organization
9. Expand the Details (the Financial Details and Bank Details)
10. Verify the added field is displayed in Organization Details, Financial Details and Bank Details

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users see the field in duplicate and in the different details.

Cause

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