Different Email Templates For Each Language (Doc ID 2217117.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, Opportunities

Different email templates for each language

When you edit the email template using a different language, it does not reflect in all languages, therefore, depending on which language the user is logged, they will receive one or another template of email

Steps to reproduce:
1. log in the applications using english language
2. go to app composer
3. go to sales application
4. go to email templates
5. create a new email template
6. create a sandbox
7. create a new opportunity object workflow that sends the email previously created
8. publish the sandbox
9. log out and log in using another language (in this case was brazi lian portuguese)
10. edit the email template, changing something, like adding a new field
11. log out and log in again, using English language
12. once again, edit the email template, changing something else
13. make your OWF be triggered to send the email (while logged in English)
14. check if the email you receive matches the email template created before
15. now log out and log in using another language (in this case was brazi lian portuguese)
16. again, trigger your OWF to send the mail
17. check if the email you receive matches the e-mail template

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms