Link In Lead E-Mail Notification Not Taking The User To The Correct Lead Record (Doc ID 2217279.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
The link for the Lead in the E-Mail Notification is taking the user to the incorrect Lead record.


Replication Steps:
The issue can be reproduced at will with the following steps:
1. Create a Workflow to send the Notification when the Lead is reassigned to another owner
2. Perform the action to trigger the E-Mail Notification



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms