Log A Call/Appt Error Message "Value of the attribute Assignee id is not valid" (Doc ID 2217485.1)

Last updated on DECEMBER 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Activity Management

Log a call/Appt error message

A User receives an error message when trying to log a call or creating an appointment on one of her accounts. Message states: Value of the attribute Assignee id is not valid; and value of the attribute owner id is not valid.

ERROR
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Value of the attribute Assignee id is not valid; and value of the attribute owner id is not valid.



STEPS
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The issue can be reproduced at will with the following steps:
1. Login as <UserName>
2. Create and appointment or log a call
3. Error is thrown when the activity is saved.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user cannot create Appts or Log Calls

Cause

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