Last updated on DECEMBER 23, 2016
Applies to:Oracle Fusion Sales Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, CX Integration
When attempting to access Eloqua Profiler and Eloqua Engage from Oracle Sales Cloud (OSC), the following error occurs.
An error has occurred
The issue can be reproduced at will with the following steps:
1. Login to OSC
2. Go to Leads application
3. Edit any existing Leads
4. Click on either the Eloqua Profiler or the Engage link
The issue has the following business impact:
Due to this issue, users cannot view Eloqua Profiler and Engage from OSC
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms