Cannot Generate Output Documents in Internet Explorer (Doc ID 2217649.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R1 and later
Information in this document applies to any platform.

Symptoms

When attempting to generate a document in Internet Explorer using Managed Package 6.0.3 or 7.0, the popup shows the CPQ Cloud login screen.

Steps to Reproduce:

  1. Login to a Salesforce instance using managed package 6.0.3 or 7.0 with Internet Explorer.
  2. Open or Create a CPQ Cloud Quote.
  3. Click any Print Action.
  4. Popup window will show the CPQ Cloud login screen.

Cause

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