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User Interface View Field Has a User Id Address As The Value (Doc ID 2217695.1)

Last updated on OCTOBER 19, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.2.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
- Some users are no longer assigned to a user interface view within P6 (demonstrated on the User Access, Users page)
- Some users are showing an email address (login ID) in the user interface view field of the User Access, Users page

EXPECTED BEHAVIOR
-----------------------
- For users assigned to a user interface view to stay assigned to their user interface view
- For an email address (login ID) to not reflect in the user interface view field (for some users) in the User Access, Users page

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6 as an admin superuser
2. Browse to Administer, User Access, Users page
3. Add the "User Interface View" column to the page
4. Note that:
  - Some users are no longer assigned to a user interface view
  - Some users reflect an email address (login ID) in the user interface view

Cause

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In this Document
Symptoms
Cause
Solution
References


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