Why when creating Appointments or Tasks, the "Type" field has different values between Outlook and SUI

(Doc ID 2218065.1)

Last updated on DECEMBER 27, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

When creating appointment from Outlook, the Type OOB field is missing the value "E-mail" value, compared to SUI.


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