Why when creating Appointments or Tasks, the "Type" field has different values between Outlook and SUI (Doc ID 2218065.1)

Last updated on DECEMBER 27, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, Microsoft Outlook

When creating appointment from Outlook, the Type OOB field is missing the value "E-mail" value, compared to SUI.
 

Solution

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