Unexpected Error while inserting data into ar_upd_error_details for Customers tabORA-30036: unable to extend segment by 8 in undo tablespace 'UNDOTBS2' (Doc ID 2218129.1)

Last updated on AUGUST 04, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to upload customer data, the following error occurs.

ERROR
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ar_customer_interface_pkg.populate_stg_err_details - Unexpected Error while inserting data into ar_upd_error_details for Customers tabORA-30036: unable to extend segment by 8 in undo tablespace 'UNDOTBS2'


STEPS
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The issue can be reproduced at will with the following steps:
1. Receivables --> Billing --> Customer --> Upload Customers from Spreadsheet


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload customer data.

Cause

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