Make Attachments Field Mandatory For Won Opportunities (Doc ID 2218510.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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Make Attachments field mandatory for won opportunities


Customer has an issue on the mandatory attached file field, when there are no attachments associated to an Opportunity for a resource who has a Country attribute set to yes, the Validation rule should throw the message accordingly. But you have noticed that the error message is not being thrown if you click on Add attachment and immediately cancel out of the attachment window. The Opportunity Object validation rule does not seem to behave as expected.

here how to reproduce the problem :


EXPECTED BEHAVIOR
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The attachment error message should be shown if there is no attachment associated with the Opportunity.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new opportunity
2. Change the Sale Stage status to « Closed/Won »
3. Now the « Attachements » field become mandatory (A groovy script prevent the user to save an opportunity until he adds a file on this field)
4. Click on the « Attachements » field in order to add a file
5. In the search window, instead of getting a file just click on « Cancel »
6. Now you can save your opportunity even if there is no file attached to the « Attachments » field


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can save Opportunity without the attachment which does not enforce the business needs.

Cause

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