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Oracle Fusion Benefits: Unable To Save Lookup Mappings (Doc ID 2219021.1)

Last updated on JANUARY 14, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When trying to update the lookup of "Adopted child" to "Adopted Child", the change does not save when leaving the Manage Lookup Mappings.

EXPECTED BEHAVIOR
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The value should be able to be saved when changed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Benefits Administration -> Plan Configuration -> Manage Plan Carriers -> Manage Lookup Mappings
2. Update the lookup for Contact -> A from "Adopted child" to "Adopted Child" and navigate away from the page to save the change.
3. The change does not save once you navigate back to the lookups.

BUSINESS IMPACT
-----------------------
This is causing and issue with the extracts.

Cause

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In this Document
Symptoms
Cause
Solution


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