Upload Customers From Spreadsheet Gives Error The Specified CUSTOMER_PROFILE_CLASS_NAME Is Not Defined (Doc ID 2219642.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.11.1.0 version, uploading customers from spreadsheet is getting the following error:


ERROR
-----------------------
The specified CUSTOMER_PROFILE_CLASS_NAME is not defined. Either
enter an existing customer profile class or define a new customer profile class.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Billing Customers
3. Use upload customers from spreadsheet
4. Reviewed the upload errors and observed the error described appears



Cause

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