Is It Possible To Configure A Mail Notification To The Manager Of Owner's Manager
(Doc ID 2220313.1)
Last updated on FEBRUARY 25, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 1.0]
Information in this document applies to any platform.
Requirement to send an email notification to the Manager of the owner's manager.
According to the configuration there is Managerial Hierarchy as : BSM>ZSM>ASM
If ASM is the owner of a record, need to send the mail to BSM using object workflows.
Is it possible to retrieve the manager using a VO, or any default configuration available within activities.
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