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Is It Possible To Configure A Mail Notification To The Manager Of Owner's Manager (Doc ID 2220313.1)

Last updated on FEBRUARY 25, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


Requirement to send an email notification to the Manager of the owner's manager.
According to the configuration there is Managerial Hierarchy as : BSM>ZSM>ASM

If ASM is the owner of a record, need to send the mail to BSM using object workflows.

Is it possible to retrieve the manager using a VO, or any default configuration available within activities.


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