User Synchronization with Salesforce Does Not Work after Managed Package Upgrade to 6.0+

(Doc ID 2220455.1)

Last updated on JANUARY 19, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R2 and later
Information in this document applies to any platform.


After creating a new user in Salesforce and checking the fields for user synchronization, the user is not automatically created in CPQ Cloud or existing users are not updated.


The managed package was upgraded from a version prior to 6.0.X.


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