Error when Printing a Document in DOCX Format [An Error occured while printing document. There was an error during print. Please see error logs.]

(Doc ID 2220638.1)

Last updated on JANUARY 24, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R1 to 2016 R1 Update 1 [Release 2015 to 2016]
Information in this document applies to any platform.

Symptoms

When printing specific proposals in DOCX format, the document does not load and returns an error:

An Error occurred while printing document.
There was an error during print. Please see error logs.

Cause

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