Not Able to Generate Extension ID (Doc ID 2220661.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When one attempts to generate a new Extension ID in OCC Admin console (/occs-admin/#/settings/extensions), the following error occurs and cannot proceed.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms