Salary Paid Into Old Bank Account (Doc ID 2221299.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------

An employee has been paid into her old bank account this month in error.
Employee has personal payment methods:

Selected for example : with start date 05/11/2015 at XXXX Bank
Not Selected at YYYY Bank

EXPECTED BEHAVIOR
-----------------------
The employee should be paid in the selected bank account.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run payroll.
2. Employee has been paid in the old bank account.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The employee hasn't been paid

Cause

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