Unable To Save Changes To Team Member (Doc ID 2221300.1)

Last updated on JANUARY 09, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.1.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.1.0 and later
Information in this document applies to any platform.

Symptoms

Unable to save changes to Team Member

When attempting to save changes in a timesheet or submit a timesheet, receive an alert box.

When viewing the Weblogic logs, see the following:


ERROR
-----------------------

470.272: [GC (Allocation Failure) 470.272: [ParNew: 227432K->25142K(235968K), 0.0705683 secs] 282927K->80637K(2070976K), 0.0706993 secs] [Times: user=0.12 sys=0.00, real=0.07 secs]
Dec 19, 2016 10:57:22 AM com.primavera.infr.log.b error
SEVERE: Error getting setting: Database.Driver Cannot find item: Driver. Your configuration is out-of-date.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start a new Timesheet
2. Manually add activities to the new Timesheet
3. Try to submit new timesheet.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit a timesheet.

Cause

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