Instantis Logging Off (Kicked Out) Automatically After A Few Minutes. Cannot Run Any Reports. Instantis EnterpriseTrack (Doc ID 2221382.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 8.7 and later
Instantis EnterpriseTrack - Version 8.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to Run Large report (Excel), the following error occurs.

ERROR
-----------------------
    HTTP Status 404 -
    Type Status Report
    Message description: The requested resource is not available.


STEPS to verify
-----------------------
     1. Access as System, Administrator
     2. Navigate to Report
     3. Run Report
     4. Receive message

Cause

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