Organization Field Is Empty When Creating an User in Manage Users

(Doc ID 2221856.1)

Last updated on JANUARY 12, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


Customer wants to add a new user in Manage Users to an existing organization.
The organization has already a manager.
When customer selects the Resource Role as Saleperson for the new user and then selecting the existing manager in Manage Users the Organization name is automatically displayed correctly as expected.
But if the customer changes for the new user Resource Role to Sales Manger, then Organization is not displayed.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms