Customize Email Thread For All The Follow Up Calls Or Tasks Maintaining The Complete History (Doc ID 2222230.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Goal

Customize Email thread for all the follow up calls or tasks maintaining the complete history.

Can we Customize Email thread for all the follow up calls or tasks maintaining the complete history of the conversations with lead/opportunity/contact/account?
 

Solution

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