Receipt Spreadsheet Upload Is Loading Duplicate Receipts (Doc ID 2222504.1)

Last updated on MARCH 12, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Receipts

ACTUAL BEHAVIOR
---------------
Receipt Spreadsheet upload is loading duplicate receipts

While uploading two receipts from the spreadsheet upload template, the two receipts are duplicating and generating 4 receipts.

EXPECTED BEHAVIOR
-----------------------
Receipts should be uploaded correctly

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Billing
2.Create Receipt batch >> Try to upload 2 receipts
3. View created receipts in Manage Receipt screen.Observe - two receipts are duplicating and generating 4 receipts.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload receipts correctly using Spreadsheet

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms