No Earning Record While Calculation Log Has Commission Output (Doc ID 2222563.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Calculation process status was succeeded and calculation debug log message show that there are commission output but in Manage Earning, there are no earning record for transaction.

STEPS

Navigator > Credits and Earnings > Manage Earnings (search by transaction number).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms