When You Create Opportunity From A Contact, The Incorrect Account Is Associated To The Opportunity (Doc ID 2223018.1)

Last updated on JANUARY 13, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Edit contact: Start with Test Contact , associated to Account Test Account 1
We go to Opportunity tab.
We click Create Opportunity, and automatically Test Account 1 is the Primary Contact and Test Account 1 is the Account.
 This is as expected.
-----
We now change the Account Test Contact is associated to, from Test Account 1 to Test Account 2
We click Save. We can see Test Account 2
Go to Opportunity tab and click Create. Account field has Pinnacle Technologies (the old account) populated


EXPECTED BEHAVIOR
-----------------------
The correct account name to be associated.

Cause

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