"User From LDAP" Search the Existed User Returns No Results (Doc ID 2223516.1)

Last updated on MAY 21, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

After finding User Records on the LDAP server and adding them to EPPM, when attempting to modify or update the newly added records, no results will be found through "Users from LDAP".

Cause

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