Fusion Time and Labor: Under Time Card Notification Tab, the Request More Information Is Not Working

(Doc ID 2223580.1)

Last updated on APRIL 30, 2018

Applies to:

Oracle Fusion Time and Labor Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Goal

When a manager selects request information under notification tab and sends the information, the requestor does not receive this information. Secondly when the other users is selected we are not able to select the users. The following error is triggered:
"Search failed with an error. Service error.. Refer to the log file that is configured for oracle.soa.services.identity for more details on this error and contact Oracle Support Services"
 

Solution

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