When Triggered, Workflow Produces Error: Operation Failed: Edit. Record Type: Risk. Access Level: Read/Create (SBL-DAT- 00284). (Doc ID 2223923.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

When a Custom Object 08 (CO8) record is created and the owner field has been modified (e.g. some other user is selected), the workflow with the trigger 'When new record saved' does not work. Instead, the following error is produced - Operation Failed: Edit. Record Type: Risk. Access Level: Read/Create (SBL-DAT-00284). Whereas if the logged in user creates a record without changing the owner the workflow works without any issues.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms